Contact Us
If you have any questions regarding our products, orders, website policies, or general enquiries, please contact us using the details provided below.
Send us a message
Customer Support & Enquiries
Email: natural@zenbamboogrip.com
(Email is our preferred method of communication. To help us process your enquiry efficiently, please include relevant information such as your order number and a clear description of your request.)
Telephone: +65 62550231
Corporate Entity Information
Company Name: QUALITY LIFE GROUP PTE. LTD.
Registration Number: 202241144N
Website: www.zenbamboogrip.com
Corporate Head Office & Direct Fulfillment Facility
All proprietary inventory management, corporate administration, and order dispatch operations are directly managed and handled through our facility at:
QUALITY LIFE GROUP PTE. LTD.
7500A Beach Road, #04-307
The Plaza
Singapore 199591
Customer Support Hours
Our dedicated customer support team reviews and addresses all enquiries during our standard hours of operation:
Operating Hours: Monday to Friday, 9:00 AM – 6:00 PM (Singapore Standard Time / SGT).
Weekend & Holiday Inquiries: If you contact us outside of these standard operating hours, please leave a detailed email.
Response Commitment: We aim to review, process, and respond to all lawful enquiries within 24 hours of receipt. Response times may vary slightly during peak shopping seasons or periods of increased enquiry volume.
Enquiry Handling & Order Verification
To assist with the efficient handling of customer communications, visitors and customers are required to provide accurate, truthful, and complete information when contacting us.
Transaction Security: Where additional information or verification is required to ensure transaction security, protect customer data, and prevent fraudulent activity, we may contact the buyer directly using the verified details provided during checkout.
Compliance: Communications submitted through our formal contact channels must be lawful, accurate, and directly relevant to the business matters being raised.
Written Communications & Records
For transparency, administrative record-keeping, and regulatory compliance purposes, all historical business correspondence relating to orders, account inquiries, transaction data, or policy requests will be securely maintained in strict accordance with applicable legal and data protection requirements. Customers are highly encouraged to retain copies of all official correspondence relating to their orders for their personal records.
Official Business Correspondence Address
For all formal corporate notifications, legal documents, or business correspondence, please direct mail to:
QUALITY LIFE GROUP PTE. LTD.
7500A Beach Road, #04-307
The Plaza
Singapore 199591
Email: natural@zenbamboogrip.com
Telephone: +65 62550231
We sincerely appreciate your interest in Zenbamboogrip and are committed to ensuring a secure, transparent, and responsive shopping experience through the channels listed above.